Wai has extensive retail industry experience gained through senior executive and board roles. Her former executive roles included Operations Director for The Just Group and CEO of Peter Alexander. Prior to joining The Just Group, Wai was General Manager of Business Development for Pacific Brands. Wai is a Board member of Vicinity Centers Ltd, JB HiFi Limited, and PMP Limited.
She also represents the Victorian Government as a Board member for Visit Victoria and Melbourne International Arts Festival. Additional to her Board roles, she also provides strategic advice to major Australian retailers.